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Our Team

Our Team

We hand pick our team – the people who work for us because, they must have the knowledge, the skills and the right approach to be able to work for us. We pride ourselves on the quality of those people and the service that they deliver.

Charlotte Bate - HR Expert and Director of MAD-HR

Charlotte Bate


Charlotte has worked as an HR Professional, Trainer and Coach for over 15 years and has a wealth of experience in delivering transformational HR support to businesses of all shapes and sizes, whilst always working with honesty and integrity. Read more

Tracy Munro HR Expert and Consultant at MAD-HR

Tracey Munro

HR Consultant

Tracey Munro is a Senior HR professional who heads up our Essex office, with over 30 years of experience within the human resources industry. Her distinguishing quality is her personal, focused approach - always ensuring she puts her clients’ needs first. Read more

Carole Burman - Founder and Director of MAD-HR

Carole Burman

Managing Director

Managing Director and Founder of MAD-HR, Carole Burman has over 25 years of experience working in the world of HR. She prides herself on her ability to help clients grow their business and attract, retain and engage talent by building a positive employer brand. Read more

Leigh Cunningham - Office Manager MAD-HR

Leigh Cunningham

Office Manager

Leigh Cunningham is our Office Manager and has over 10 years of experience working as both a secretary and as a board level PA. Leigh ensures that everything runs smoothly behind the scenes and provides continuous support to our team across East Anglia. Read more

Naomi Read Expert HR Consultant at MAD-HR

Naomi Read

HR Consultant

With over 15 years’ experience working within HR, Naomi has worked for both small-scale and multi-national companies, specialising in diverse range of industries which has allowed her to develop her expertise and knowledge to provide the best possible service. Read more

I’m delighted that Charlotte is part of our team at Smart and Zedbox.

Her HR experience is unparalleled. She delivers her advice and implementation with real precision – combined with a great empathy. She’s a real professional: bright, intuitive and insightful. She’s a real pleasure to work with and she brings a clarity and depth to all our thinking.

Working with Charlotte gives us the confidence to train, develop and manage our entire team to ensure we’re a progressive, second-to-none employer with world class ambitions.