Managing Director

Managing Director and Founder of MAD-HR, Carole has over 30 years of experience working in the world of HR. She prides herself on her ability to help clients grow their business and attract, retain and engage talent by building a positive employer brand.

living wage money pounds

The New National Living Wage

The Government’s New National Living Wage became law on 1 April 2016. If you’re an employer, you need to make sure you’re paying your staff correctly, as the National Living Wage will …

2016 to 2017 Statutory Rates. Good news for employers.

The 2016 to 2017 Statutory Rates

2016 to 2017 Statutory Rates Statutory parental payments and statutory sick pay are generally increased annually. However, there’s some good news on the 2016 to 2017 Statutory Rates for employers. …

9 tips for communicating

9 Tips to Improve Your Confidence When Communicating

Communication is an essential part of work and home life. Understanding how to be a good communicator can be an important productivity tool, one that’s frequently neglected. Poor communication can …

Grievance disciplinary proceedings

Big Employment Law Issues For Smaller Employers in 2016

What SMEs should look out for in the coming year Employment continues to be a highly politicised issue and significant changes to the law governing it have been brought in …

disability discrimination ruling

How to avoid disability discrimination in recruitment

A tribunal has ordered that an employer must pay an employee who was suffering from throat cancer over £115,000 in compensation. What did the employer do wrong? The case of …

name blind recruitment

What you need to know about name blind recruitment

“Name blind” applications are being supported by various large employers such as the NHS, BBC and local government to overcome ethnic and gender bias. This in effect means that hiring …

Managing employees' social media use during sickness

Managing employees’ social media use during sickness

An employee is off sick when a colleague approaches you and tells you that they have seen photos on social media of the employee at a music festival.  The photos …

employees who choose not to take leave

Managing employees who choose not to take leave

The Working Time Regulations 1998 (WTR) states all employees have the right to statutory paid annual leave. If an employee works five days a week they are entitled to 5.6 …

modern slavery

Modern Slavery Act 2015 – What are the implications?

From 1 October 2015 employers with an annual turnover of more than £36 Million will be required to produce and publish a slavery and trafficking statement each year. Here we ask …

10 Reasons Why Companies May Need HR Support

HR Support Many companies struggle on without the aid of an HR Manager or any form of HR support at all despite the constant increase in employment law. However, HR …

calculating redundancy pay

How To Calculate a Redundancy Payment In Lieu Of Notice

Where an employee is dismissed with a payment in lieu of notice, to calculate his or her length of service for the purposes of statutory redundancy pay, the employer should …

Grandparental Leave

Grand-parental Leave: the Next Big Thing?

Grandparents will be able to take shared parental leave under plans announced at the Conservative Party conference. The announcement follows indications in the summer that the Government was looking at …

tribunal payout

Directors Face Criminal Proceedings For Failing to Comply

It has been reported that three former directors of the now-defunct parcel-delivery business, City Link, are facing criminal proceedings for failing to notify the Secretary of State of proposals to …

solution

Choose the Right HR Company for Your Small Business

As an entrepreneur, you founded your business because you are passionate about the product or service you provide the world. However, on the road to success, you probably found that …

Grievance disciplinary proceedings

Could You Be Breaching The NMW and Not Know It?

Retailer Monsoon Accessorize has been “named and shamed” by the government for failing to pay more than a quarter of its UK store staff the national minimum wage (NMW). In …

Handling Negative Online Reviews from Former Employees

You may expect your clients or customers to review your business online, but when these reviews come from inside your organisation– from former employees – they can be shocking, especially if …

Salary Payment & Bank Glitch

How to manage bank errors in relation to salary payments

In August 2015 thousands of employees’ salary payments were held up in a banking glitch which resulted in many individuals experiencing financial loss and additional expenses. In a situation like …

right to a hearing

A look at Disciplinary Procedures and rights to re-hearings

When an employee is required to attend a disciplinary hearing, they must be given all the evidence against them in advance of it. But what if some evidence is accidentally …

Why is Employee Engagement So Important For Your Business?

With nearly 80 per cent of the UK’s GDP driven by the service sector, you would think that employees would be highly engaged and motivated however a recent survey tells …

Unleashing the Power of Social Media

Unleashing the Power of Social Media

There has recently been much in the press on the use of social media and what is appropriate and what is not…. This was highlighted by the recent news of …

IR35 – Update

With IR35 having been extended to the private sector in April 2021, what do we know so far? Here’s the MAD-HR insight on what employers need to understand about criteria …

Minimise risk when it comes to fire and rehire

The issue of ‘fire and rehire’ makes its way to parliament this week, with Labour MP Barry Gardiner proposing a bill to outlaw such tactics. But what exactly is the …

Recruitment crisis? Solutions for tactical hiring even when it’s urgent

If there’s one area which often sees businesses seeking the support of HR consultancy, it’s when they’re set on a recruitment drive. Whether the intention is to recruit one, six …

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