HR Consultant (Employee Relations-focused)

Why join MAD-HR?

• Work with a diverse portfolio of SME clients across a wide range of sectors, each with different employee relations challenges.

• Enjoy the flexibility of home-based working combined with meaningful client-facing delivery.

• Be part of a collaborative, values-led consultancy guided by our PARIS values: Passion, Accountability, Results, Integrity and Simplicity.

• Focus on practical HR delivery where your advice has a direct and visible impact for clients.

• Grow your career in a supportive environment that values pragmatism, learning and continuous improvement.

What you will do:

As an ER-focused HR Consultant, you will:

• Deliver hands-on outsourced employee relations support, acting as a trusted advisor to line managers and business owners.

• Manage a high volume of ER cases, including disciplinary, grievance, performance, absence, capability and conduct matters.

• Provide clear, compliant advice on employment law, best practice and risk management.

• Support clients through complex and sensitive situations, including restructures, redundancies, TUPE, organisational change and settlement agreement processes.

• Draft and review ER documentation, including letters, outcome reports, settlement agreement paperwork (in liaison with solicitors), without-prejudice correspondence, and ER process guidance.

• Coach and upskill managers to handle employee relations matters confidently and consistently.

• Identify wider people risks and opportunities, contributing to longer-term HR improvements and client people plans.

• Work collaboratively with the wider MAD-HR team (including L&D) where training or intervention would strengthen organisational capability and performance.

What we are looking for:

• CIPD qualified (minimum Level 5).

• Strong, demonstrable employee relations experience (essential), including supporting or managing settlement agreements and exit negotiations.

• Experience working as an HR Advisor, HR Business Partner or HR Manager, ideally in a fast-paced, high-volume or consultancy environment.

• Confident managing complex ER cases independently, from start to finish.

• Up-to-date, practical knowledge of UK employment law.

• Commercially aware, able to balance legal risk with business reality.

• Clear and confident communicator who can build trust quickly with clients.

• Organised, resilient and comfortable managing competing priorities in a fast-paced environment.

• Experience working with SMEs is highly desirable.

• Exposure to change management, restructuring or TUPE is an advantage.

What success looks like:

• ER cases are handled confidently, compliantly and pragmatically.

• Clients feel supported, reassured and better equipped to manage people issues.

• Strong client relationships built on trust, credibility and delivery.

• Reduced people risk for clients through consistent, high-quality ER guidance.

• A positive contribution to MAD-HR’s reputation as a safe pair of hands for employee relations.

Ready to make a difference?

If you thrive on employee relations delivery, enjoy solving complex people issues, and want to be part of a growing, values-led HR consultancy, we would love to hear from you.

Please apply with your CV, current remuneration package and a short statement explaining why this role interests you.

Salary: Competitive and based on experience. Roles start from £35,000.