Learning & development
Training & Courses
Well-trained, motivated people are the backbone of every successful organisation. Whether you’re developing future leaders, addressing compliance requirements, or building skills to boost productivity, our tailored training and coaching solutions help your team thrive.
HR That Works Like Part of Your Team
Just like an in-house team
Your HR needs anticipated
Accountable and results driven
Fixed costs make us cost-effective
You need to fulfil day-to-day HR functions – and you’d probably like to grow your business or just make it the best that it can be by hiring and retaining talented, motivated people.
Our Retained HR service works like an ‘in-house’ HR department – but with more focus and without the complexities. We bring 200+ (!) years of expertise, a fresh perspective and a results-driven focus – for a fixed cost, making us much more cost-effective than paying per project.
Leadership Training
Sexual Harassment Training
Our comprehensive programmes equip employees and managers with the knowledge and confidence to foster a positive culture, prevent misconduct, and ensure compliance.
MAD-HR Courses
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Enquire
Supervisors Program
Develop the foundational skills supervisors need to excel in their role and manage day-to-day operations effectively. This program covers key areas like team communication, problem-solving, and handling conflict. With hands-on workshops, group discussions, and coaching support, participants will gain practical tools to lead their teams with confidence.
First Line Managers Program
Equip new managers with the skills and confidence to lead effectively from the start. This program focuses on building essential management capabilities, such as communication, delegation, and performance management. Through a mix of workshops, coaching, and practical actions, participants will leave ready to inspire and manage their teams confidently.
Newly Promoted Managers
Support newly promoted managers in transitioning smoothly into their leadership roles. This program addresses challenges such as building credibility, managing former peers, and setting clear objectives. Combining facilitated sessions, personalised coaching, and actionable tools, it’s designed to help participants hit the ground running and succeed in their new positions.
Senior Management Program
Empower senior managers to lead strategically and drive organisational success. This program focuses on advanced leadership skills, stakeholder management, and building high-performing teams. With a tailored mix of workshops, peer learning, and executive coaching, participants will leave equipped to navigate complex challenges and achieve business goals.
Executive Leadership Program
Transform leaders into visionaries capable of shaping the future of their organisation. This program explores strategic thinking, resilient leadership, and building impactful partnerships. Through immersive workshops, one-on-one coaching, and team development sessions, participants will gain the skills to inspire, influence, and deliver lasting impact at the highest level.
1-2-1 Coaching Sessions with a qualified Coach
Experience personalised, one-on-one coaching to achieve your professional goals. These sessions focus on your unique challenges, helping you gain clarity and develop actionable plans. Leave inspired, motivated, and ready to take the next steps in your journey.
1-2-1 Mentoring with a business/ Strategic or HR Mentor
Receive tailored guidance and advice from a mentor to support your development. These sessions provide insights and practical tools to help you navigate challenges and seize opportunities. Build confidence and gain a fresh perspective on your career path.
Clarity 4D Team Workshop with Individual Profiles and 1-2-1 Coaching
Unlock your team’s potential with the Clarity 4D framework, combining self-awareness, communication, and collabouration. This workshop uses individual profiles to explore personal strengths, working styles, and areas for growth. With tailored 121 coaching sessions, participants gain deeper insights and actionable strategies to enhance their performance. Build a more cohesive, high-performing team with practical tools and shared understanding.
Understanding Leadership Using MBTI Profile and 1-2-1 Coaching
Discover your leadership style through the MBTI framework and personalised coaching sessions. This course helps you understand your strengths, areas for development, and how to adapt your approach to different team members. With practical insights and tailored support, you’ll lead with confidence and authenticity.
HR Heroes – Modular Program
HR Heroes is a series one-day workshops designed to provide practical HR knowledge and advice on common scenarios. Ideal for individuals new to HR, those assuming HR responsibilities alongside other roles, or business owners seeking foundational employer knowledge, these courses cover essential topics such as recruitment, performance management, conduct, and family-friendly policies. Each session offers actionable insights to help you effectively manage HR functions within your organisation.
Winning Hearts and Minds- 2 Day Program
Master the art of influence to bring people onside and inspire lasting commitment. This course dives into understanding motivations, creating authentic connections, and delivering compelling messages. Build trust and foster collabouration to drive shared success.
Building Strategy
Learn how to set clear, actionable strategies that align with your organisation’s goals. This session focuses on practical tools to prioritise, plan, and execute effectively. Leave with a framework to guide your team and make confident decisions that drive success.
Leadership Skills
Develop the confidence and skills to inspire and lead with impact. This workshop focuses on effective communication, decision-making, and building trust within your team. Gain practical tools to navigate challenges and motivate others to achieve shared goals.
Corporate Social Responsibility
Discover how to create and implement impactful CSR initiatives that align with your organisation’s values. Learn how to engage stakeholders, measure impact, and contribute meaningfully to society. Leave with actionable ideas to make a difference while supporting your business goals.
Negotiating Skills
Learn the skills to negotiate with confidence and achieve win-win outcomes. This practical workshop focuses on preparation, strategy, and communication to handle even the toughest discussions. Walk away ready to secure the best results for you and your organisation.
Building a High-Performing Team
Building Effective Teams focuses on how to implement practices for leading highly effective teams in unstable and often distributed environments. Participants will learn how to build and guide diverse teams that can navigate the impacts of external and internal forces and how to form, coach, and lead teams that are resilient and responsive to complex work and volatile contexts.
Managing Change and Transition
Equip yourself to lead others through change with confidence and empathy. This course focuses on understanding the psychology of change, clear communication, and managing resistance. Leave ready to guide your team through any transition smoothly.
Resilient Leadership
Discover how to lead with strength and composure in challenging times. This workshop explores strategies to build your resilience, inspire your team, and maintain focus under pressure. Lead by example and create a culture of resilience within your organisation.
Leading People Under Pressure
Develop the skills to inspire and guide your team during high-pressure situations. This workshop focuses on staying calm, making clear decisions, and supporting others through challenges. Lead with confidence and foster a sense of stability, even in the most demanding circumstances.
Coaching and Mentoring for Managers
Unlock the potential of your team through effective coaching and mentoring techniques. Learn how to ask powerful questions, give constructive feedback, and foster growth. Create a culture of continuous improvement and development.
Coaching and Mentoring Program
Coaching and Mentoring for Improved Performance offers a powerful behavioural coaching and mentoring model and a set of integrated tools that will improve the quality, efficiency, and effectiveness of coaching with lasting results—whether you have direct authority, or not. Through practical exercises, group discussions, and case studies, you will determine what work can be assigned and to whom, based on current performance levels and workload. You will also learn how to assign work with improved clarity and efficiency to establish a strong foundation for success.
Facilitated Action Learning
Solve real workplace challenges while building collabouration and accountability within your team. This course uses structured group discussions to reflect, share experiences, and generate actionable solutions. It’s a practical and engaging way to drive improvement and learning in a supportive environment.
Appraisals and 1-2-1
Learn how to conduct meaningful appraisals and 121s that motivate and engage employees. This workshop covers setting objectives, giving feedback, and fostering development conversations. Build stronger relationships and drive performance.
Building Resilience
Discover how to bounce back from setbacks and thrive under pressure. This session provides practical strategies to strengthen emotional and mental resilience. Walk away feeling empowered to tackle challenges with confidence.
Black Boxing Thinking and No-Blame Culture
Create a culture where mistakes lead to innovation and growth. This session explores the principles of black box thinking, encouraging open dialogue, learning from failure, and continuous improvement. Leave with tools to foster trust, accountability, and a forward-thinking mindset in your organisation.
Building Strategic Partnerships
Learn how to build meaningful, mutually beneficial partnerships that drive success. This session covers identifying opportunities, fostering trust, and delivering value for all parties. Create and maintain relationships that support long-term strategic goals.
Change Management
Adapting to Constant Change helps people at all levels build the mindsets, skills and confidence to perform more effectively under conditions of continuous change and uncertainty. To be successful today’s complex, ambiguous and volatile times, leaders and the people they lead must be highly adaptable and able to perform at high levels despite these uncomfortable circumstances. This program provides a set of techniques for building personal adaptability.
Communication and Conflict Management
Master effective communication and learn to handle conflicts constructively. This workshop focuses on listening skills, assertiveness, and resolving disagreements professionally. Build stronger relationships and improve team dynamics.
Commercial Awareness
Enhance your understanding of how your organisation operates and the market it serves. This session focuses on identifying key drivers of success, analysing trends, and making informed decisions. Develop a business-savvy mindset that adds value to your role.
Communication Skills
Master techniques for creating high-impact communication with coworkers, clients, and stakeholders. Through practical exercises and group discussions, participants determine their own communication styles and then learn how to identify the communication styles of their audiences and how to adapt messages accordingly. This course provides hands-on practice in crafting persuasive messages, facilitating dialogue, and making powerful presentations. Participants will walk away from the course firmly grounded in key communication techniques and with the additional tools necessary to apply these techniques to their work environments.
Customer Service
Deliver outstanding customer service that leaves a lasting impression. Learn practical techniques to handle challenging situations and exceed expectations. Build loyal relationships and enhance your organisation’s reputation.
ED&I for Employees and Managers
Promote equality, diversity, and inclusion in the workplace with practical guidance. This course helps you recognise bias, foster inclusivity, and create a culture of belonging. Equip yourself to make a positive difference for your team and organisation.
Effective Delegation
Learn how to delegate tasks effectively to empower your team and free up your time. This session covers setting clear expectations, choosing the right people, and following up. Delegate with confidence while building trust and accountability.
Effective Meetings
Transform your meetings into productive, engaging, and results-driven sessions. Learn how to set clear objectives, manage discussions, and keep everyone on track. Make every meeting count and save valuable time.
Empowerment and Delegation
Unlock your team’s potential by empowering them through effective delegation. This session explores building trust, sharing responsibility, and fostering ownership. Lead in a way that inspires confidence and high performance.
Finance for Non-Financial Managers – Managing a Budget
Gain the confidence to manage budgets and make informed financial decisions. This workshop simplifies key financial concepts and focuses on practical tools for planning and tracking. Take control of your department’s finances with ease.
Goal Setting
Learn how to set clear, achievable goals that drive results. This session focuses on prioritising tasks, creating action plans, and maintaining motivation. Turn your ambitions into reality with practical strategies.
Harassment – Including Sexual Harassment – for Employees and Managers
Understand how to recognise, prevent, and address harassment in the workplace. This course provides clear guidance on creating a safe and respectful environment. Equip yourself with the knowledge and confidence to take action.
Influencing and Motivation
Develop the skills to inspire and influence others effectively. This session focuses on understanding what drives people, communicating persuasively, and building strong relationships. Lead with authenticity and impact.
Managing Conflict
Turn workplace conflicts into opportunities for growth and collabouration. This workshop equips you with tools to address disagreements constructively and maintain harmony. Build a positive, productive environment for your team.
Managing Sickness and Absence
Handle sickness and absence in a way that’s fair, supportive, and effective. Learn how to balance business needs with employee wellbeing while staying compliant. Gain confidence to manage sensitive situations professionally.
Performance Management
Unlock peak performance in your team through clear expectations, feedback, and development plans. This session provides practical tools to address underperformance and celebrate success. Build a culture of continuous improvement.
Problem Solving
Learn a structured approach to tackle problems and find creative solutions. This session focuses on identifying root causes, brainstorming options, and making confident decisions. Overcome challenges with clarity and confidence.
Project Management for Non-project Managers
Learn techniques to help get control of your workload with the tips and techniques from project management with this highly-facilitated workshop. In this workshop we will teach you a simple 4-step model that will help you maximize success and help you get work done!
Recruitment and Selection
Master the recruitment process to find and hire the best talent. This session covers everything from creating job descriptions to conducting interviews. Build a strong team that fits your organisation’s culture and goals.
Resilience
Learn how to stay strong, focused, and adaptable in the face of challenges. This workshop explores practical strategies to manage stress, recover from setbacks, and maintain a positive outlook. Build the skills to thrive in demanding situations.
Setting SMART Objectives
Learn how to set objectives that are Specific, Measurable, Achievable, Relevant, and Time-bound. This course provides practical tools to ensure goals are clear and actionable. Drive accountability and results with SMART objectives.
Sexual Harassment Training for Managers and Teams
Understand how to recognise, prevent, and address sexual harassment in the workplace. This course provides clear guidance on fostering a safe and respectful environment for all. Equip yourself and your team with the confidence to identify unacceptable behaviour and take appropriate action.
Stakeholder Management
Master the art of building and maintaining strong relationships with stakeholders. Learn how to identify needs, communicate effectively, and manage expectations. Gain tools to foster collabouration and achieve shared goals.
Stress Management – Helping Yourself and Others
Discover strategies to manage stress for yourself and support your team. This session explores recognising triggers, building resilience, and promoting wellbeing. Create a healthier, more balanced work environment.
Team Building
Strengthen relationships and collabouration within your team with practical exercises. This session focuses on communication, trust, and shared goals to enhance performance. Build a team that works seamlessly together.
Time and Task Management
Learn how to prioritise tasks, avoid distractions, and make the most of your time. This workshop provides tools to boost productivity and reduce overwhelm. Take control of your day with confidence and focus.
Independent Service Ratings. Read all reviews
Frequently Asked Questions
Useful questions and answers about “Retained HR Consultancy”
What is HR consulting?
HR consulting is bringing in specialist professionals to advise and support on all matters HR from operational to strategic.
