Strategic hr consultancy services IN NOrwich

Expert HR Support in Norwich

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Driving Business Success Through Expert HR and People Support

People are at the heart of every successful business. When HR is working well, employees are engaged, managers lead with confidence, and operations run smoothly. But when HR challenges arise, whether it’s navigating employment law, resolving conflicts, or developing a strong leadership team, they can create uncertainty, disrupt productivity, and even hold your business back.

HR Services That Support Business Success

Without the right HR support, business owners can find themselves making tough decisions alone, unsure if their policies are compliant, effective, or helping their people perform at their best.

At MAD-HR, we work with businesses in Norwich and across Norfolk to bring clarity and confidence to HR. From one-off consultancy and leadership training to ongoing HR management, we provide the practical support and strategic insight you need to strengthen your team and reach your goals.

Charlotte Bate

Charlotte Bate

Director with 20 years of experience in HR

Why Businesses in Norwich Choose MAD-HR

With years of experience working with businesses across Norwich, we provide HR consultancy that removes stress and supports business growth.

  • Proactive problem-solving – Helping you prevent issues before they escalate.
  • Flexible, hands-on support – Whether you need occasional advice or structured consultancy, we adapt to your needs.
  • A cost-effective alternative to hiring in-house – Giving you access to expert HR directors without the overheads.
  • Trusted by business owners – Acting as a strategic partner to ensure HR adds real value.

Case Studies

Real Transformation, Real Results

Our work speaks for itself. From fast-scaling SMEs to established organisations undergoing transformation, our strategic HR consultancy has helped businesses across sectors redesign their structures, strengthen leadership, and deliver people-centred change with impact.

Take a closer look at how our tailored solutions deliver measurable outcomes.

Explore our Case Studies

Take the Next Step With Expert HR Support

HR should make running your business easier, not harder. Whether you need guidance on employment law, help managing HR processes, or a long-term HR consultancy partner, MAD-HR provides the expertise to support your business success.

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Proud to Serve Businesses Across Norwich & Norfolk

We provide HR Consultancy and Support in Norfolk from our base at the Enterprise Centre, on the University of East Anglia campus in Norwich.

If you would like to speak to someone in our Norfolk office, please call 01603 791256 or say hello by using the ‘contact us now’ button below.

Book a Free Discovery Call

Accessibility information


The only significant point to note is that from the Arise car park to the Innovation Centre, there is a series of steps leading down to the rear entrance, which would clearly not be suitable for wheelchair access. In that case, wheelchair users would need to be dropped off at the front entrance to access the building. There is, however, no facility for parking a car at the front of the building, so it would ultimately need to be parked in the car park.

There are lifts and accessible toilets and a ground-floor meeting room (as well as a 2nd-floor meeting room), so there are really no other access restrictions to take into consideration.

How to find us

We are happy to conduct remote meetings and you are welcome to visit us by prior appointment. Our Norwich office is located in Norwich Research Park in Earlham.

The Enterprise Centre
University of East Anglia
University Drive
Norwich NR4 7TJ

The office is a 15-minute drive from the centre of Norwich. If you are travelling by car there is limited parking available.

The office is 5.5 miles from Norwich train station.

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Independent Service Ratings. Read all reviews

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Clarity 4D Training

I found the sessions we did with MAD on Clarity 4D really helpful. The honest and constructive feedback that was encouraged throughout the session on our communication styles will only help us work better as a team. I would recommend.

Danny Scrivener - March 4, 2025
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Informative training session on leadership and management

Good training session, informative, learning a lot regarding leadership and management. Learning the different styles of leadership was interesting.

Informative training session on leadership and management - February 25, 2025
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Useful HR Consultant Training

The HR Consultant Training was very interesting and useful for my future development. It fully met my objectives for this session. I enjoyed the delegating part.

Useful HR Consultant Training - May 23, 2024
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Enjoyable Pair Work in Performance Training

Good mix of material and exercises. Pairs is ok rather than group sessions go I was glad for that. I liked the practical work in pairs practicing skills. Now I will pay attention to listening to others, repeat back what I’ve understood to check (if critical).

Darren Cheadle - May 15, 2024
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Great Line Management Training to Help Develop My Career

Very relaxed, open and honest discussion. Definitely learnt a lot that I can take with me as I continue to develop within my career and as a Line Manager. The need for and importance of recording conversations and identifying can’t/won’t indicators and when to intervene was interesting.

Sophie Saunders - June 5, 2024
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Great use of Introspection in Performance Training

Good introspection really helps engagement in the sessions. As a result, I will think more about other motivations and try and be more understanding. The questionnaire could be improved as it came back with some funny results.

Tania Saxby - May 15, 2024
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Role of Manager, Leader vs Manager Training was Great!

Great session. Good balance of learning, practical and humour. All of it was useful. I learnt to self-reflect and work on people skills and risk taking thinking/innovation ideas. I want to take every training on offer!

Darren Cheadle - May 15, 2024
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Great Discussions and Reflections Lead by Amanda's Training

Amanda prepared a great session and facilitated strong inward and outward reflection and discussion throughout the management team. The discussions around our team objectives and individual characteristics was interesting. I will now start to employ different leadership styles for different scenarios; understanding there isn’t good or bad but each has value at different times.

Tania Saxby - May 23, 2024

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