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Ready to Take Control of Your HR? We’re Here to Help.

When you contact MAD-HR, you’ll speak directly with a knowledgeable member of our team no automated menus or endless options. Just clear, expert advice delivered with the same professionalism and efficiency that defines all our HR services.

We work exclusively with employers, helping organisations solve challenges, strengthen compliance, and unlock the full potential of their people. If you’re looking for strategic support or practical guidance, our team is ready to assist.

Prefer to speak at a time that suits you? Book a free 30-minute discovery call using the link below.

Please note: We only advise employers. If you’re an employee seeking guidance, we recommend contacting ACAS for impartial advice and support.

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General Enquiries

We provide HR consultancy and support across Suffolk and beyond. If you’d like to speak to one of our team, simply get in touch using the contact form belpw/

Charlotte Bate

Charlotte Bate

Director with 20 years of experience in HR

Meet the team

Average Customer Rating: Filled star Filled star Filled star Filled star Filled star 4.9/5
Independent Service Ratings. Read all reviews
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Clarity 4D Training

I found the sessions we did with MAD on Clarity 4D really helpful. The honest and constructive feedback that was encouraged throughout the session on our communication styles will only help us work better as a team. I would recommend.

Danny Scrivener - March 4, 2025
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Informative training session on leadership and management

Good training session, informative, learning a lot regarding leadership and management. Learning the different styles of leadership was interesting.

Informative training session on leadership and management - February 25, 2025
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Useful HR Consultant Training

The HR Consultant Training was very interesting and useful for my future development. It fully met my objectives for this session. I enjoyed the delegating part.

Useful HR Consultant Training - May 23, 2024
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Enjoyable Pair Work in Performance Training

Good mix of material and exercises. Pairs is ok rather than group sessions go I was glad for that. I liked the practical work in pairs practicing skills. Now I will pay attention to listening to others, repeat back what I’ve understood to check (if critical).

Darren Cheadle - May 15, 2024
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Great Line Management Training to Help Develop My Career

Very relaxed, open and honest discussion. Definitely learnt a lot that I can take with me as I continue to develop within my career and as a Line Manager. The need for and importance of recording conversations and identifying can’t/won’t indicators and when to intervene was interesting.

Sophie Saunders - June 5, 2024
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Great use of Introspection in Performance Training

Good introspection really helps engagement in the sessions. As a result, I will think more about other motivations and try and be more understanding. The questionnaire could be improved as it came back with some funny results.

Tania Saxby - May 15, 2024
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Role of Manager, Leader vs Manager Training was Great!

Great session. Good balance of learning, practical and humour. All of it was useful. I learnt to self-reflect and work on people skills and risk taking thinking/innovation ideas. I want to take every training on offer!

Darren Cheadle - May 15, 2024
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Great Discussions and Reflections Lead by Amanda's Training

Amanda prepared a great session and facilitated strong inward and outward reflection and discussion throughout the management team. The discussions around our team objectives and individual characteristics was interesting. I will now start to employ different leadership styles for different scenarios; understanding there isn’t good or bad but each has value at different times.

Tania Saxby - May 23, 2024

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