MAD-HR News
23rd August 2023
Last updated: 25th June 2025 at 11:16am
2 min read

One Year On From Award Gold

One Year On From Award Gold

Regardless of whether you’re about to be part of the ‘back-to-school frenzy’ that September represents for so many households, this time of year can certainly feel like a bit of a ‘reflect and resume’ opportunity.

For us, it’s a reminder of what an incredible 12 months we’ve experienced as a growing HR consultancy.

It was almost exactly one year ago that we were named the winner of the Customer Excellence accolade in the Suffolk Business Awards 2022.

“Triad Sessions That Delivered Real Clarity and Measurable Improvemen”

“The triad sessions with Rachel have been genuinely valuable and have given me far more clarity and direction than I expected at the outset. Her style strikes a rare balance of being structured without ever feeling rigid, and supportive without losing sight of the practical outcomes we need as a leadership team. Across the sessions, Rachel has helped us open up the right conversations, challenge our own assumptions and spot gaps in how we communicate and operate. She has a great way of drawing out insights that were already there but not yet verbalised, and translating them into something actionable for the business. What I’ve appreciated most is that nothing has felt generic. Rachel takes the time to understand the dynamics of our team, the pressures we’re under and the ambitions we have. The guidance she gives always feels anchored in what will actually work for us rather than theory. Overall, the triad sessions have made a clear difference to how we approach leadership, accountability and future planning. I’d happily recommend Rachel and MAD-HR to any organisation looking for support that is grounded, practical and genuinely impactful.”

It’s an honour we felt hugely privileged to secure, and one we’re absolutely not taking for granted in our ongoing journey.

At the time, judges said MAD-HR was a worthy winner and described us as “a niche business which provides very good support to SME businesses”, with an enthusiastic team who are “always there to provide their customers with an excellent service”.

They added that we have a “good strategy and very positive staff engagement and values”.

Reflecting on those comments, it is a reinforcement of our values about leading our clients by example and seeking to forever improve and update in accordance with the needs of our clients and their industries.

Throughout the last 12 months, and perhaps in no small part due to the award recognition, we’ve loved hearing from and providing advice to, so many of East Anglia’s businesses and voluntary sector organisations.

If you’ve yet to reach out, and now recognise your own company’s growing HR needs or your one-off staffing dilemma, we would, of course, love to hear from you, and would welcome an enquiry via our website: Contact Us – MAD-HR

To those who have learned in recent days of their shortlisting in this year’s business awards, we extend our huge congratulations to you all.

These are accolades which provide such a great opportunity to shine out in the business community, to tell others what you’ve achieved in the last year, and to enthuse and further inspire your own team.

Well done to everyone who is now in the running for the 2023 prizes.

Start a conversation

If you need access to commercial and friendly experts to chat through any HR concerns or challenges your business is facing, you have come to the right place!

Get in touch with us

News & Events

Clients & Partners

Join us across our channels:

Having an HR Emergency?

Get fast, confidential help from our HR helpline.

Speak to an expert