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I engaged Carole (MAD HR) a couple of years ago to help develop & facilitate employee engagement workshops linked to our Performance Through People programme. I needed somebody with credibility and kudos and able to facilitate and engage with (sometimes unwilling) stakeholders from Field Engineers to Senior Managers……… Carole gave us that and far more besides. What really impressed me was her ability to grasp the brief so easily and fully and then to create and deliver what we needed with such a great empathy for the audience and the sponsor (i.e. me). I received some amazing comments about her workshops from some of the most unlikely of sources ….. including (from a very long in the tooth Engineer) …. “whoever decided to get Carole involved was a pure genius – the best session I have ever been to” …… maybe I can claim a small amount of the praise for doing the appointing but the accolades fully belong to Carole. I would not hesitate to engage her again if I needed to deliver significant people change and/or cultural development programmes.

Andy Kearns, Managing Director (Combined Services Division) , SCCI Alphatrack Ltd
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