Learning and development support from our training and coaching specialists

Building capability is critical for business success. There’s an old cliché ‘fail to prepare – prepare to fail’. MAD-HR training is the antidote. Well-trained and motivated people are one of the biggest assets for your business.

We have a great team of experienced specialists, lawyers and other experts who deliver engaging, thorough workshops. We are allergic to sedative PowerPoint presentations. We promise energetic trainers who are highly acclaimed in their specialist field. When training is an ‘experience’ it has the greatest impact.

Charlotte Bate is the training Programme Director here at MAD-HR. Charlotte is a Fellow of the CIPD. Charlotte has nearly two decades of experience as an HR professional, trainer and coach. She has worked with a variety of businesses across most industries from marketing to manufacturing, construction and engineering.

Our training and coaching are delivered nationally through online video conferencing, and in-person at regional venues or in-house across East Anglia.

“ In-House HR Refesher training ”

“Really well thought out training, with an absolute wealth of knowledge - Thank you!” Read the full review

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Management & Legal Training and Coaching

With effective training and development we can help you develop your internal talent. We recognise that developing people within your organisation is an investment, and once developed, it is important to retain that talent.

We help business leaders who have identified talent within their team develop that talent, retain it and use it as a potent resource for driving a business forward.

The slow burn of training and development

If you are committed to investing in training and development, we want to make sure that the return on investment continues long after the trainer has said goodbye and your delegates have driven home.

Real-play, not role-play.

To add a completely different dimension to our courses, we may also use experienced actors to ensure the delegate experience is as realistic as possible. Feedback from delegates is overwhelmingly positive for use of this practical element of the training. This is particularly impactful with topics such as interviewing skills, appraisal skills, communication skills, leadership skills, dealing with conflict and disciplinary and grievance handling.

In reality, we have never had anyone who has not enjoyed and benefited from the experience. Be assured, this is not role-playing as most people know it; we prefer to call it ‘real play’.

HR Heroes

Our HR Heroes events are perfect for those looking to enhance their existing HR knowledge to manage HR functions on a day to day basis. Led by our senior HR Consultants, these open courses are run throughout East of England and cover everything from induction to investigations. Anyone can attend an HR Heroes course; they are also a great opportunity to learn from other people who are experiencing challenges similar to yours.
Find out more about HR Heroes here…

E-learning Courses

We are developing a series of e-learning courses that you can complete online. They will be bite-size, up-to-date courses to be completed in your time on relevant and popular HR matters. We have also launched a FREE email course on “Managing Annual Leave – An Employer’s Guide”. 5 sessions, across 5 days, straight to your Inbox, sign up using the box below:

Sign up for the free Annual Leave Email Course:


Let us show you how our training and coaching solutions will make a difference to your business.