Our Team

We are proud of our team.

Each member of the MAD-HR team has the experience and expertise to make a positive difference to your business. Individually we are unique in our experiences and knowledge, together we are MAD-HR. Whatever challenge you are facing, we have what it takes to fix it.

We are passionate, accountable and get results for your business.

Carole Burman

Managing Director

Managing Director and Founder of MAD-HR, Carole has over 30 years of experience working in the world of HR. She prides herself on her ability to help clients grow their business and attract, retain and engage talent by building a positive employer brand.
Charlotte Bate

Charlotte Bate

Director

Charlotte has worked as an HR Professional, Trainer and Coach for over 20 years and has a wealth of experience in delivering transformational HR support to businesses of all shapes and sizes, whilst always working with honesty and integrity.
Liz Owers

Liz Owers

Head of Client Services

As an HR leader with over 20 years of experience across a variety of sectors, both in-house and as a consultant, Liz is passionate and committed to supporting businesses to achieve their objectives through aligning HR strategy and interventions to commercial needs with a people centred approach.

Sophie Hughes

HR Consultant

Sophie is a pragmatic and conscientious HR professional, with a wealth of experience in the private healthcare sector delivering best practice HR in areas such as recruitment, onboarding, performance management, offboarding and delivering efficiencies through effective HR systems. Sophie is passionate about employee engagement and building meaningful relationships with clients, enabling her to provide a first-class HR support service to deliver the goals of the business.
Suzy Glennon

Suzy Glennon

HR Consultant

Suzy is an HR Consultant who is based at our Norwich office. She has worked with a diverse range of clients over the last few years and loves the variety. She believes in building honest and friendly relationships with clients to navigate the sometimes complex world of HR and move towards achieving those desired outcomes.
Tracey Munro

Tracey Munro

HR Consultant

Tracey is a senior HR professional who is based at our Essex office, with over 30 years of experience within the human resources industry. Her distinguishing quality is her personal, focused approach - always ensuring she puts her clients’ needs first.

Camille Nickson

Learning & Development Associate

Camille is an experienced L&D professional having been an HR Director and Organisational Development Consultant. She has over 30 years of experience working in the commercial, public and education sector. She has an excellent track record of developing talent, focusing on delivering positive outcomes for the individual and business.
Jo Lewry

Jo Lewry

Office Manager

Jo is our Office Manager with over 16 years’ experience working in administration. She works behind the scenes to ensure everything runs smoothly so the team can provide the best service possible for our clients.

Andrew Laws

Marketing Associate

Andrew has been helping clients promote their businesses online for over 20 years and approaches digital marketing in a pragmatic way. Andrew and his team are creative, enthusiastic and focused on results.

Deborah Watson

PR Associate

A former journalist and global PR manager, Deborah is an award winning communications professional who works with business leaders to help them enhance their media engagement and hone their brand voice.

Top 10 benefits of a retained HR service

Whilst many businesses are continuing down the road to recovery following the Covid-19 outbreak, what the pandemic has provided is an opportunity for their HR provider to shine and to …

Q&A with Sophie Hughes, HR Consultant

We value getting to know all about the clients we work with and the faces behind the brands and businesses. Naturally we expect you to want to know more about …

Suffolk Business Award Finalist 2021

MAD-HR is delighted to have been recognised at last night’s prestigious Suffolk Business Awards, in the Customer Excellence category. The announcements were made at a black tie event at Milsoms, …

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