Our Team

Carole Burman, FCIPD MIOD

Managing Director

Managing Director and Founder of MAD-HR, Carole has over 30 years of experience working in the world of HR. She prides herself on her ability to help clients grow their business and attract, retain and engage talent by building a positive employer brand.

Charlotte Bate, FCIPD

Director

Charlotte has worked as an HR Professional, Trainer and Coach for over 20 years and has a wealth of experience in delivering transformational HR support to businesses of all shapes and sizes, whilst always working with honesty and integrity.

Liz Owers, FCIPD

Head of Client Services

As an HR leader with over 20 years of experience across a variety of sectors, both in-house and as a consultant, Liz is passionate and committed to supporting businesses to achieve their objectives through aligning HR strategy and interventions to commercial needs with a people centred approach.

Sophie Hughes, Assoc CIPD

HR Consultant

Sophie is a pragmatic and conscientious HR professional, with a wealth of experience in the private healthcare sector delivering best practice HR in areas such as recruitment, onboarding, performance management, offboarding and delivering efficiencies through effective HR systems. Sophie is passionate about employee engagement and building meaningful relationships with clients, enabling her to provide a first-class HR support service to deliver the goals of the business.

Pauline Lifton, Assoc CIPD

HR Consultant

Pauline is an experienced HR Professional with over 15 years’ experience spanning across both private and public sector organisations. With a wealth of knowledge in employee relations, policy writing, recruitment and aligning HR strategy to business need and desired outcomes. Pauline prides herself on building positive and productive working relationships with all stakeholders, offering a transparent and credible approach in all aspects of HR as well as the support and delivery of desired business objectives of all clients.

Victoria Smith, MCIPD

HR Consultant

Victoria has 20 years generalist HR experience in multiple industries including, Hospitality, Automotive and Housing. She prides herself in delivering excellent results and has a passion for providing an outstanding service. She is passionate about building relationships, enjoys seeing the correlation between quality HR, engagement of people and the results of the business.

Jo Button

HR Consultant

Joanne is a diligent and conscientious HR professional with 15 years in-house experience within the Financial Services, Retail and the Transport sectors, delivering best practice in all areas of HR including development of policies and procedures. Her strengths lie in establishing and developing HR operations and experience in implementation of HR information systems to drive operational efficiencies.

Camille Nickson, FCIPD

Learning & Development Associate

Camille is an experienced L&D professional having been an HR Director and Organisational Development Consultant. She has over 30 years of experience working in the commercial, public and education sector. She has an excellent track record of developing talent, focusing on delivering positive outcomes for the individual and business.

Shelley Measures

Client Engagement Manager

As client Engagement Manager, Shelley has been working with businesses to get the best out of their people for over 10 years. Results driven and passionate about making a difference, her aim is building truly collaborative, trusted relationships focused on shared values of accountability and integrity delivering value driven authentic services for our clients.

Jo Lewry

Office Manager

Jo is our Office Manager with over 16 years’ experience working in administration. She works behind the scenes to ensure everything runs smoothly so the team can provide the best service possible for our clients.

Andrew Laws

Marketing Associate

Andrew has been helping clients promote their businesses online for over 20 years and approaches digital marketing in a pragmatic way. Andrew and his team are creative, enthusiastic and focused on results.

Deborah Watson

PR Associate

A former journalist and global PR manager, Deborah is an award winning communications professional who works with business leaders to help them enhance their media engagement and hone their brand voice.