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How To Build a Better Team

14th Jun 2015
Employee Benefits, Employee Engagement, Human Resources, Leadership

Have you ever wondered how some work groups exhibit effective teamwork and others remain dysfunctional? Effective teamwork is both profoundly simple and difficult at the same time.

These ten tips from MAD-HR describe the environment that must occur within the team for successful teamwork to take place. Successful teamwork is the cornerstone for creating functioning, contributing teams and ultimately business success.

  1. The team understands the goals and is committed to attaining them. This clear direction and agreement on mission and purpose is essential for effective teamwork.  This team clarity is reinforced when the organization has clear expectations for the team’s work, goals, accountability, and outcomes.
  2. The team creates an environment in which people are comfortable taking reasonable risks in communicating, allocating roles, and taking action. Team members trust each other. Team members are not punished for disagreeing.
  3. Communication is open, honest, and respectful.  People feel free to express their thoughts, opinions, and potential solutions to problems. People feel as if they are heard out and listened to by team members who are attempting to understand. Team members ask questions for clarity and spend their thought time listening deeply rather than forming rebuttals while their coworker is speaking.
  4. Team members have a strong sense of belonging to the group.  They experience a deep commitment to the group’s decisions and actions. This sense of belonging is enhanced and reinforced when the team spends the time to develop team norms (values, customs, and traditions) or relationship guidelines together.
  5. Team members are viewed as unique people with irreplaceable experiences, points of view, knowledge, and opinions to contribute. After all, the purpose for forming a team is to take advantage of the differences. Otherwise, why would any organisation approach projects, products, or goals with a team. In fact, the more that a team can bring out divergent points of view, that are thoughtfully presented and supported with facts as well as opinions, the better.
  6. Creativity, innovation, and different viewpoints are expected and encouraged. Comments such as, “we already tried that and it didn’t work” and “what a dumb idea” are not allowed or supported.
  7. The team is able to constantly examine itself and continuously improve its processes, practices, and the interaction of team members. The team openly discusses team norms and what may be hindering its ability to move forward and progress in areas of effort, talent, and strategy.
  8. The team has agreed upon procedures for diagnosing, analysing, and resolving team work problems and conflicts. The team does not support member personality conflicts and clashes nor do team members pick sides in a disagreement. Rather, members work towards mutual resolution.
  9. Participative leadership is practiced in leading meetings, assigning tasks, recording decisions and commitments, assessing progress, holding team members accountable, and providing direction for the team.
  10. Members of the team make high quality decisions together and have the support and commitment of the group to carry out the decisions made.

If a team can get these ten factors right, success and a rewarding sense of teamwork will follow.

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Contributory blog from Susan D Heathfield.

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Christopher Durand
Christopher Durand
14:28 23 Aug 18
We have used MAD-HR a number of times and I have been very impressed by their knowledge and expertise, which is invaluable for us a small and growing business. All the work they have done for us, and this includes not just contracts and handbooks etc, but also training to make us a better more thoughtful team, I regard as a sound business and personal investment. We intend to make this an on-going relationship to help us develop as a business.read more
Aisleen Marley
Aisleen Marley
14:48 24 Oct 17
Carole immediately grasped my situation and quickly set about creating the perfect document to help drive my business forward. She has a wealth of experience that she was able to apply to my current and future business goals in order to come up with the goods! The process itself was extremely straightforward with a clear system for booking in a call with Carole, where she then talked me through my options. Thoroughly recommended.read more
Rachael Martin
Rachael Martin
19:40 03 Jul 17
Carol offers outstanding support and advice to ensure you are meeting legal requirements. Her toolkit is a very worthwhile investment as it ensures your documentation is up to scratch and you have all that you need in place! Highly recommended - outstanding service.read more
ClarkeCare Ltd
ClarkeCare Ltd
14:03 22 Jun 17
I recently attended a Suffolk Brokerage Registered managers meeting and the very lovely Charlotte from MAR HR was there to give a presentation. Charlotte was fantastic and delivered a great presentation. Her knowledge around all things HR where clearly evident and she answered some tricky questions really well, giving clear, helpful advice. I would highly recommend anyone thinking of gaining support for their business to speak to Charlotte. I know we at ClarkeCare will be engaging their services in the near future. Thank you Charlotte :-)read more
Hana Dickinson
Hana Dickinson
10:36 26 Jul 16
I love working with Carole and the team at MAD-HR. They are so knowledgeable and responsive. I feel really confident that my HR (and therefore my business) is in safe hands. We've had a few issues that we've needed help with and Carole has been right there, with great advice and useful resources (via the Online HR Toolkit) that have made my life so much easier and my blood-pressure so much lower. Thanks Carole and team. You rock!read more
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Brilliant service and advice from MAD-HR.   Thank you so much, you’ve made the process of taking on our first employee an absolute breeze! Highly recommended.