Managing Director

Managing Director and Founder of MAD-HR, Carole has over 30 years of experience working in the world of HR. She prides herself on her ability to help clients grow their business and attract, retain and engage talent by building a positive employer brand.

heat of moment dismissal

Tribunal Case Over Heat-of-the-Moment Dismissal

An employee was unfairly dismissed when he was told to “not bother coming back on Monday” during an argument with his manager, an employment tribunal has held. In Townsend v …

Is Your Business Ready For Rugby World Cup?

The 2015 Rugby World Cup kicks off in September here in the UK.  Employers need to plan ahead to minimise disruption. Avoid problems arising in relation to this year’s competition …

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How To Manage Absence

Absence is a cost for any business – both financially and operationally – and therefore reducing and preventing absence makes good commercial sense. There are many ways that an organisation …

Tax-Free Childcare – What’s The Deal?

Tax-free childcare is part of the government’s long-term plan to support working families and will provide up to 1.8m families across the UK with up to £2,000 of childcare support …

Grievance disciplinary proceedings

What Are The Rules On Carrying Untaken Annual Leave When Off Sick?

Untaken Annual Leave The Employment Appeal Tribunal (EAT) has held that where an employee chooses not to take statutory annual leave during sick leave, he or she can carry forward …

Compulsory National ‘Living Wage’ as of April 2016

A new compulsory National ‘Living Wage’ of £7.20 per hour will be introduced next April for all working people aged 25 and over, the Government has announced. In his first …

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How To Calculate Holiday Pay

In addition to current legislation, a number of recent court judgements should be considered when calculating holiday pay. This means that the rules employers and workers follow to calculate holiday …

withdraw job offer

Is it ever too late to withdraw a job offer?

Can you withdraw a job offer that you have made and the candidate has accepted if your business requirements have changed? Once a candidate has accepted an unconditional offer of …

Unfair Dismissal for sending shared drive data

An employment tribunal has found that an employee was unfairly dismissed for circulating to colleagues a document about proposed changes to his company’s pension scheme, which he found on a …

Grievance disciplinary proceedings

How to manage grievances raised during a disciplinary

Disciplinary proceedings and Grievance An employee who is subject to disciplinary proceedings has responded by raising a grievance. They claim that you must automatically put the disciplinary proceedings on hold …

How To Build a Better Team

Have you ever wondered how some work groups exhibit effective teamwork and others remain dysfunctional? Effective teamwork is both profoundly simple and difficult at the same time. These ten tips from …

Managing Risk In Your Business

Recent statistics have indicated a rise in the number of attempts by employees or former employees to misappropriate an employer’s confidential information and trade secrets.  So, how can employers adequately …

UK Driving Licence

DVLA’s Share Driving Licence Goes Live

This new service allows GB driving licence holders to share their information held at DVLA with whomever they wish, putting users firmly in control. Although the Share Driving Licence service …

When to legally request Doctor’s Notes

An employee working for Pizza Hut in Canada rang in sick for one day stating that they had a cold. Their manager’s response was that they had to get a …

Is your employee’s vehicle shameful?

Many employees drive their own vehicle on work related-business, to visit a client’s premises, attend courses or conferences, or attend meetings. However, not everyone keeps their vehicle in showroom condition – …

How To Be A Busy AND Profitable Accountant

You’re an accountant. You’re good at what you do and you pride yourself on giving your clients a service that’s second to none. Your busiest time of year is tax …

value for money

How To Give Your Clients Value For Money

Do you feel used? Do you feel like without you, your client wouldn’t have developed their business as well as they have? Do you feel like you’re worth your weight …

Travel Time Paper Licence

What Does The Abolition Of the Paper Driving Licence Mean?

From 8 June 2015, the paper counterpart to the photo-card driving licence will not be valid and will no longer be issued by DVLA. The counterpart was introduced to display …

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Probationary Period – What Happens If You Do Nothing

Probationary Period – What Happens If You Do Nothing Many employers prefer to subject new employees to a period of probation – indeed, there are many advantages to this approach. …

manage diabetes as a disability

Do you have to manage diabetes as a disability?

Diabetes, medically classified as a disease, affects around 3.5 million people in the UK. Often referred to as a ‘condition’ as it can be managed but not cured.  As an …

IR35 – Update

With IR35 having been extended to the private sector in April 2021, what do we know so far? Here’s the MAD-HR insight on what employers need to understand about criteria …

Minimise risk when it comes to fire and rehire

The issue of ‘fire and rehire’ makes its way to parliament this week, with Labour MP Barry Gardiner proposing a bill to outlaw such tactics. But what exactly is the …

Recruitment crisis? Solutions for tactical hiring even when it’s urgent

If there’s one area which often sees businesses seeking the support of HR consultancy, it’s when they’re set on a recruitment drive. Whether the intention is to recruit one, six …

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